Effective Date: 04/12/2024
At Custom 3D Print Service, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
- Personal Information: When you create an account, submit designs, or make purchases, we collect information such as your name, email address, mailing address, and payment details.
- Design Submissions: We collect the 3D design files you upload for the purpose of providing our services.
- Usage Data: We gather information on how you interact with our website, including IP addresses, browser types, and pages visited, to enhance user experience.
2. How We Use Your Information
- Service Provision: To process your orders, create custom products, and deliver services.
- Communication: To send updates, respond to inquiries, and provide customer support.
- Improvement: To analyze usage patterns and improve our website and services.
- Marketing: With your consent, to inform you about promotions, new services, or updates.
3. Information Sharing and Disclosure
- Third-Party Service Providers: We may share your information with trusted third parties who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at info@custom3dprint.co.uk.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@custom3dprint.co.uk
By using our website and services, you consent to the terms outlined in this Privacy Policy.